Dendairy Speaks On Poisoning Claims By Customer
Zimbabwe’s leading milk processor Dendairy has finally addressed poisoning claims made by a customer.
The claims were made by a customer who alleged they were poisoned by milk from the company.
The customer said Dendairy acknowledged that the milk was off when he approached them over the issue.
In the statement released by Dendairy, the company refuses to compensate the customer whom they had offered money for a medical exam.
The customer has gone on to post a number of videos in which he uses the milk from Dendairy to clean his toilet and bicycles claiming that the milk is not fit for any other purpose. According to the videos, the milk which he bought has an expiration date of April 2020.
The customer alleges he was threatened with litigation when he posted the videos on social media.
You can watch the videos of the disgruntled customer below:
@dendairy come explain yourself 😳 before we start boycotting your products because the allegation is the your product is poison. Personally this is not the first time hearing this. And how do you sue a costumer to keep quiet. Should we boycott ? pic.twitter.com/XlwDV16PZd
— Wellence Mujuru (@WellenceMujuru) July 24, 2020
Dendairy however said it will not pay the USD$500 000 as demanded by the customer.
Savanna News Publishes the statement below:
Dendairy is aware of videos in circulation made by an unhappy customer whose complaints we had attended to and resolved as public health and safety is our priority.
We offered to have the customer examined of any medical effects, the offer was not taken up.
Dendairy will not pay the USD$500 000 as demanded by the customer who has indicated that he will continue to post videos attacking Dendairy.
Dendairy takes all customer feedback seriously and will continue to offer affordable, good quality products. We take pride in our manufacturing systems that have been confirmed by globally recognized authorities and local regulatory bodies.
Dendairy Management
