PRESS STATEMENT ON PROVISION OF ESSENTIAL BANKING SERVICES DURING THE 21-DAY LOCKDOWN PERIOD
Following the announcement by His Excellency, the President, of a 21-day lockdown effective 30 March 2020, the Reserve Bank of Zimbabwe wishes to advise the public that essential banking services will remain available to the transacting public. In this regard, the banking sector will continue to offer and the public will continue to have access to the following essential electronic services:
• Mobile banking;
• RTGS;
• Electronic funds transfers;
• Point of Sale;
• Mobile money; and
• International receipts and payments.
All banks will be required to activate the, business continuity arrangements and call centres during the period. To enhance public safety and social distancing, all bank branches, agencies, banking halls and bureaux He change will be closed. Special arrangements may be made in exceptional cases where there is need to visit a bank.
The transacting public is urged to continue practising personal hygiene and social distancing as guided from time to time by the Ministry of Health and Child Care and the World Health Organisation.
John P Mangudya Governor 28 March 2020